Zum Inhalt springen

Privacy Policy

1. Introduction

This Privacy Policy describes how we collect, use, and protect your personal data when you visit or make a purchase from our website.

We respect your privacy and are committed to protecting your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Company Information

Company Name: Only Pet B.V.

Email: info@onlypet.nl

Phone: +31 6 51252065

Address: Fazantenweg 2, 5106 RC, Dongen, Netherlands

3. Personal Data We Collect

We may collect the following types of personal data:

a. Information you provide directly

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Company name (if applicable)
  • Payment details (processed via secure providers)

b. Automatically collected data

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and behavior on the site
  • Cookies and tracking data

4. How We Use Your Data

We use your personal data for the following purposes:

  • To process and deliver orders
  • To manage your account
  • To communicate with you (orders, inquiries, support)
  • To improve our website and services
  • To send marketing communications (only with your consent)
  • To comply with legal obligations

5. Legal Basis for Processing

We process your data based on:

  • Performance of a contract (order processing)
  • Legal obligations (tax and accounting)
  • Legitimate interests (website improvement, fraud prevention)
  • Consent (marketing emails, cookies)

6. Data Sharing

We may share your data with:

  • Payment providers (e.g., Mollie, PayPal)
  • Shipping carriers (e.g., PostNL, DHL)
  • IT and hosting providers (including Odoo S.A.)
  • Accounting and administrative partners

We never sell your personal data.

7. Data Retention

We retain your personal data only as long as necessary:

  • Order data: up to 7 years (legal requirement)
  • Account data: until account deletion
  • Marketing data: until you withdraw consent

8. Cookies

Our website uses cookies to:

  • Ensure proper website functionality
  • Analyze website usage
  • Improve user experience
  • Provide marketing content

You can manage or disable cookies via your browser settings.

9. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent at any time

To exercise your rights, contact us at: info@onlypet.nl

10. Data Security

We implement appropriate technical and organizational measures to protect your data, including secure connections (SSL) and access controls.

11. Third-Party Services

Our website may include links or integrations with third-party services. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be published on this page.

13. Contact

If you have questions about this Privacy Policy or your data, please contact:

Only Pet B.V.

Email: info@onlypet.nl

Phone: +31 6 51252065

14. Odoo Platform Usage

Our website is powered by Odoo, which may process data on our behalf as a data processor in accordance with applicable data protection regulations.